Is there a lock-in contract?

No. Care Plans and Technical Lead are month to month, paid monthly in advance. Cancel any time before your next month starts. Months already started aren't refunded.

How quickly do you respond?

We work business hours, Monday to Friday. We aim to look at urgent issues, like a site that's down or a broken checkout, the same business day, and to reply to everything else within 5 business days. They're targets we work hard to meet, not guarantees.

How many hours do I get each month?

We don't sell hours or send timesheets. Small fixes and changes are included under fair use. Anything bigger, like a new feature or a redesign, is estimated separately before we start, so there are no surprise invoices.

Can you work alongside our agency or in-house team?

Yes. A lot of our work is exactly that. We can be the technical lead your agency reports to, the developer your agency brings in under their brand, or the person who reviews what's being built so you know it's right.

Where it earns its place. That usually means automating a repetitive task, connecting tools that don't talk to each other, or helping your team find information faster. We won't sell you an AI project you don't need.

Who will I actually be dealing with?

Tom Storms, founder and principal developer of Dev Wise Studio, with 20+ years in the craft. When we say "we", it's Tom, plus a small network of trusted designers and developers when a project needs it. The person who replies to your email is the person who does the work. No account managers and no ticket queue.

Senior technical help.Without the full-time hire.

Your technical partner for websites, systems and AI.
20+ years building and looking after custom sites, from Brisbane.

Project WorkBuild or fix something →RetainersOngoing technical support →

When you need us

Does this sound familiar?

Most people find us when something technical has quietly become nobody’s job.

The store’s checkout broke after an update, and nobody knows why.
Nobody really owns the hosting, the domain or the logins.
Quotes from developers you can’t judge.
Tools that don’t talk to each other, and a team doing it by hand.
Bunch of out dated plugins nobody has touched in years.
Your agency has more work than developers.

How we work together

Three ways to work with us.

Start with project work, keep things running with a Care Plan, or bring us in as your technical lead. Start wherever makes sense, and change when you need to.

Care Plan

Your site kept up to date, backed up and secure, whatever it’s built on, with someone to call when it matters.

From $150 a month

Platform, plugin and server updates
Daily backups with tested restores
Security monitoring and hardening
Fixes when something breaks
Light content changes

More about Care Plan→

Technical Lead

Fractional lead

We own your tech decisions, systems and coordinate with vendors. Have a senior lead without the hire.

From $3k a month

Care Plan included
Technical decisions and roadmap
Systems, hosting and vendor management
Reviews of agency and freelancer work
A regular check-in with clear priorities

More about Technical Lead→

Project Work

Defined pieces of work with a clear scope, a written estimate and a proper handover.

Estimated per project

New builds and rebuilds
Platform and hosting migrations
Automation and integrations
AI tooling where it earns its place
Fixing what someone else left behind

More about Project Work→

Prices are a guide. We confirm yours after a Health Check or a written scope. All prices in AUD, excluding GST.

The retainer

Your Technical Partner
Everything that’s included.

One monthly arrangement that keeps your site, store and systems looked after by someone who knows how it all fits together. The Care Plan covers the essentials. Technical Lead adds the decisions.

Kept running

Uptime monitoring with alerts to us, not you
Platform, plugin, theme and server updates
A backup before every update, key pages checked after
Page speed and uptime tracked monthly

Kept safe

Daily off-site backups, restores tested
Security monitoring, firewall and hardening
SSL, domain and DNS renewals tracked
Access audit: who can get in, and why

Kept moving

Small fixes and changes, no timesheets
Light content and product updates
A monthly report, in plain English
Priority client for bigger jobs

Someone in your corner

One person to ask about anything technical, not a ticket queue
Advice on vendors, tools and quotes
Documentation of how your setup works
Urgent issues looked at first, usually same day

See how it works →

Care Plan from $150 a month · Technical Lead from $3k a month

Month to month. Cancel any time. Full terms

Start here

It starts with a Health Check.

Before your Care Plan begins, we get to know your setup and reset the foundations. You get a clear picture, even if you never work with us again.

01
Look under the bonnet
Hosting, access, plugins, backups, security and integrations, all checked and written down.
02
Fix the urgent
Anything risky or broken gets sorted first, so your Care Plan starts from solid ground.
03
Reset the foundations
Updates, backups, monitoring and access set up right, once.
04
Agree the plan
A short report: what we found, what we fixed, and what we’d do next, in plain English.

Health Check · $499 · fixed fee, paid upfront · then a Care Plan starts from a known, solid base · What’s in a Health Check →

Case studies

What we owned, and how it turned out.

A few of the businesses we look after.

The problem: They’d outgrown a site their marketing team couldn’t update quickly, in a market where information changes daily.
What we owned: Design and build of a custom headless website, then evolving it as the business grew.
The result: Delivered on time and on budget, and a 4+ year partnership since.

“Our brand new website is a highlight. It was completed on time and budget.”
Chris, former Head of Sales & Marketing

The problem: Their WooCommerce store had been patched by different people over the years. Updates felt risky, so they’d stopped doing them.
What we owned: Maintenance and security of their WooCommerce store, across several projects.
The result: Two new websites launched, and both kept running over the years.

“Both my websites have been working well over the years… I have help when I need it.”
Margaret, former business owner

The problem: Several properties, several websites, and booking platforms, hosting and plugins that had grown up over the years with nobody owning how they fitted together.
What we owned: Ongoing technical lead across their properties: hosting, booking integrations, updates, and a second opinion on every vendor and tool they consider.
The result: 10+ years together. One person knows the whole setup, so a decision takes a phone call, not a discovery phase.

See all our work→

Platforms we work with

WordPressOur home turf
WooCommerceStores that can’t go down
ShopifyStores, with agency partners
Next.jsHeadless front ends
SanityHeadless content
WebflowMarketing sites, kept tidy
HubSpotCRM, forms and integrations
AWSHosting and infrastructure

Who we work with

Businesses that can’t afford downtime. Agencies that need more developers.

Businesses

Established, mid-size businesses across South East Queensland running on WordPress, WooCommerce, Shopify, Webflow or something custom. Especially online stores, where every hour offline costs sales.

Agencies

Marketing and creative agencies that need more development capacity, white-label under your brand. Extra hands when you’re busy, or a senior lead when a project needs one. For agencies →

Businesses we’ve worked with:

... and agencies who bring us in:

Questions people ask

Limited availability

Start a conversation.

No pitch and no pressure. Tell us what you’re running and what’s worrying you. We keep a small client list so we can be there when you need us. If we’re not the right fit, we’ll say so.

Start a conversation →

[email protected]